K-PHONE & STAFF SUPPORT
A smarter phone system.
A more human conversation.
K-Phone is your fully integrated phone system for desk, mobile, and web—connected to your OMS data, smart call lists, and each patient’s place in the hearing-care journey.
AI-powered tools and agents support the work. Your staff build the relationship. We make it easier for real people to talk to existing and new patients, with the right context, training, coaching, and scripts.
A SYSTEM THAT SUPPORTS YOUR PEOPLE
Better equipped staff.
More personal care.
Phones + the patient journey
A fully integrated phone system for desk, mobile, and web connects to smart lists and patient stages. Coordinate mail, email, text, and live calls from your staff.
Training, coaching + scripts
We include staff training, coaching, and scripts for inbound and outbound calls. Help your team feel prepared for new inquiries, patient follow-up, and the next conversation about care.
Visibility for the owner
See where patients are in the journey and what outreach is happening. Your connected pipeline makes your team’s follow-up easier to understand and manage.
See K-Phone.
Meet your next conversation.
Using Weave or Podium? Bring your current setup to the demo. We’ll walk through K-Phone, smart lists, patient stages, coordinated mail/email/text and live staff calls, and the visibility you have as an owner.