PHONES & STAFF SUPPORT
Real people.
Real patient conversations.
We help your staff talk to existing and new patients. K-Phone connects your phone system to OMS data, smart call lists, and a pipeline that maps every patient in your database to their stage in the hearing-care journey.
AI-powered tools and agents get work done for you. Nothing replaces a real conversation with your team. We connect the right mail, email, text, and live staff call to each patient’s next step—and give owners visibility into what is happening.
A SYSTEM THAT SUPPORTS YOUR PEOPLE
Better equipped staff.
More personal care.
Phones + the patient journey
A fully integrated phone system for desk, mobile, and web connects to smart lists and patient stages. Coordinate mail, email, text, and live calls from your staff.
Training, coaching + scripts
We include staff training, coaching, and scripts for inbound and outbound calls. Help your team feel prepared for new inquiries, patient follow-up, and the next conversation about care.
Visibility for the owner
See where patients are in the journey and what outreach is happening. Your connected pipeline makes your team’s follow-up easier to understand and manage.
See your connected front office in action.
See K-Phone, smart lists, the patient journey, and staff support in a demo. Ready to replace Weave or Podium? We’ll review your current setup. Insurance verification, billing, and financing are also available as supporting services.